Class Cancellation/Refund Policy
Regular Class Cancellation Policy
We accept cancellations with full refunds if made at least 5 days or more prior to class.
Cancellation requests received 4 days up to 72 hours before class will receive store credit for the class for use on future classes or products. Exceptions are made if we are able to fill the spot, then the amount paid for the spot will be refunded. Please understand we may need to offer a discount code in order to fill the spot and the exact amount the replacement has paid is what will be refunded, which may be lower than the amount you originally paid.
If Cancellation requests are made less than 72 hours before class start we will have already purchased and/or prepared class materials for the student and scheduled staff to work and your fee covers those costs. Therefore, no credit or refund will be given. However, your seat CAN be gifted to someone else (please see age restrictions) to come in your place. We encourage class gifting if you find you are unable to attend the day of class. Just call us to tell us the new student's name.
Guest Instructor Class Cancellation Policy
As we strive to bring high caliber National and International Guest Instructors to our FAB family, we incur significant additional expenses in advance, and therefore our Guest Instructor Class Cancellation Policy is outlined below.
We accept cancellations with full refunds if made at least 30 days or more prior to class.
Cancellation requests received 29 days up to 7 days before class will receive store credit for the class for use on future classes. Exceptions are made if we are able to fill the spot, then the amount paid for the spot will be refunded. Please understand we may need to offer a discount code in order to fill the spot and the exact amount the replacement has paid is what will be refunded, which may be lower than the amount you originally paid.
If Cancellation requests are made less than 7 days before class start we will have already purchased and/or prepared class materials for the student and scheduled staff to work and your fee covers those costs. Therefore, no credit or refund will be given (subject to us being able to sell the spot*). However, your seat CAN be gifted to someone else (please see age restrictions) to come in your place. We encourage class gifting if you find you are unable to attend the day of class. Just call us to tell us the new student's name.
*Exceptions are made if we are able to fill the spot, then the amount paid for the spot will be refunded. Please understand we may need to offer a discount code in order to fill the spot and the exact amount the replacement has paid is what will be refunded, which may be lower than the amount you originally paid.
Notice of Class Cancellations by Florida Academy of Baking
We reserve the right to cancel classes due to low registration, inclement weather, or for any other unforeseen reason. Students will be notified via email and text of this cancellation. Students will have the first right of notification and registration if the class is simply postponed and rescheduled for a later date. If unable to commit to the rescheduled date, the student will be refunded his or her registration in full per their request, no matter whether the class is canceled months in advance or 24 hours prior to class.
Double Booking of Spots: Please notify us as soon as possible if you have accidentally double booked or one or more of your party are unable to attend. We regret that we are unable to offer refunds if we are notified less than 5 days before a class unless we are able to fill the spot. Please note that we may need to offer your cancelled spot at a discounted price in order to fill the spot and you will receive that amount as a refund. If we are unable to fill the spot, no refund will be given but a credit note in line with our above stated cancellation policy may be offered.
Dynamic Duos: You only need to book ONE SPOT (Station) per Dynamic Duo. A Duo consists of TWO people. If you have three people attending, you must book TWO spots. If you accidentally overbook, please notify us immediately as no refund will be given if you wait until you arrive to class as we will be unable to fill a spot at such short notice.
Gift cards are non-refundable and cannot be exchanged for cash or used to purchase additional gift cards. However, purchased Gift Cards do not expire, any balance outstanding will remain on the card until you are ready to use it and can be regifted in the event you are unable to use them. (Please inform us of the new recipient’s name in writing at info@fabbaker.com if you are regifting a partially used gift card.)